"TO OPTIMISE THE WHOLE, WE MUST SUB-OPTIMISE THE PARTS."
- W. EDWARDS DEMING
We enable workflow optimisation, using IT solutions to automate existing business processes, to meet your operational objectives.
Some business processes, which are repetitive in nature, can be automated. E.g. the generation of standardized reports and other similar basic business processes. At datadogs.sg, we use reliable IT platforms to automate business processes, creating an optimised workflow which is tailored to meet your operational objectives efficiently and effectively.
When you engage datadogs.sg’s workflow optimisation services, there will be:
- Reduced time in completing business processes, increased productivity
- Increased Return On Investment (ROI)
- Increased Accuracy of Reports
- Increased productivity by allowing work / processes to be completed anytime anywhere, on the go
- Increased Customer satisfaction
CRM Tracking Database using Excel
Operational Objective: Select high net worth clients for specific client engagement campaigns.
Selection process done via manual spreadsheet check; based on individual judgement (no standardised selection criteria).
Case for Optimisation:
The selection criteria for high net worth clients can be predefined (e.g. clients with total portfolio value of more than $100,000) , and the selection process automated, ensuring sales agents use a standard selection criteria during the selection process.
Selection criteria for specific client engagement campaigns is standardised; greater accuracy of identifying all clients which should be targeted for specific campaigns, which increases ROI. Automation reduces time taken to complete the selection process.